The Science of Hiring

The Science of Hiring

Steven Lindner, Ph.D., is a prominent figure in the field of talent acquisition and human resources. He is the Managing Partner of The WorkPlace Group, a company specializing in recruitment process outsourcing (RPO) and talent acquisition solutions. With a Ph.D. in Industrial/Organizational Psychology, Dr. Lindner has dedicated his career to understanding and improving the hiring process.

Dr. Lindner is recognized as one of the creators of the RPO industry. He pioneered innovative approaches to streamlining and enhancing recruitment processes, and his contributions have significantly shaped the way organizations manage their talent acquisition strategies.

In addition to his groundbreaking work in RPO, Dr. Lindner has authored over 85 HR business and research articles in leading media outlets and academic journals. He also served as a member of the Society for Human Resource Management (SHRM) Talent Acquisition Expert Panel and is a contributing author to the American National Standard, “Cost-Per-Hire”. This standard provides a comprehensive framework for calculating the cost associated with hiring new employees, helping organizations better understand and manage their recruitment expenses.

Dr. Lindner’s work focuses on evidence-based recruitment strategies.” He has co-authored studies on resume characteristics that influence interview decisions, highlighting the importance of relevant work experience, educational background, and achievements in securing job interviews. He has published scientific studies on loneliness at work, work-from-home, sources of hire, job search strategies, hiring costs, candidate assessments and a range of related talent acquisition topics. His research emphasizes the need for a scientific approach to hiring, ensuring that candidates are selected based on objective criteria rather than subjective biases.

Through his innovative methodologies, Dr. Lindner has empowered employers with more effective hiring practices. By leveraging data-driven insights and advanced recruitment technologies, he has enabled organizations to identify and attract top talent more efficiently. His strategies enable employers to respond swiftly to their hiring needs, ensuring they can fill critical positions with qualified candidates in a timely manner.

When asked how he and his organization, The WorkPlace Group, do it better, Dr. Lindner said, “Anyone can recruit, but few know how to do it well. There is a science to selecting candidates who will perform well, add value to the business, and stay committed.” But apart from the science, isn’t it about knowing good job candidates and having a strong network of people?  To this, Dr. Lindner remarked, “It’s no longer about the size of your candidate database, LinkedIn connections or the number of candidates in your network. It’s about knowing how to select the right talent with the competencies, work experiences, and work philosophies to succeed within your organization.”

“Succeed within your organization” is a key phrase. To further explain his view, Dr. Lindner uses the example of Employee Referrals. Employee Referral programs are a common recruitment strategy. They account for approximately one-third of most companies’ new hires. Furthermore, employees generally receive a financial incentive for recommending candidates who are hired. However, he quickly points out that employee referrals are not always the best hire.  There is a difference between knowing someone and having objective knowledge and first-hand observations of how someone performed during critical decision-making or make-or-break moments of getting work done. Furthermore, we all know great people who did great work elsewhere but failed to do so in the same or similar job with the next employer.

But can’t Artificial Intelligence (AI) hire better? Do we still need Organizational Psychologists and Recruiters to make good hires? To this, Dr. Lindner responded, ‘While AI helps automate repetitive recruiting tasks, recruitment methodology and human decision-making are key to successful hiring.’ Jokingly, he said, “When recruitment AI fails, who do you call? Answer: A human.”  For now, solutions to how to do it better and the creation of novel ideas and solutions remain strictly a human ability.

Recognizably, most employers don’t have the recruitment, selection and hiring capabilities or expertise Dr. Lindner speaks about. When companies need to hire job candidates, most handle it using job ads and internal staff to review resumes and interview candidates. Larger companies may have additional resources such as recruiters, HR professionals and talent acquisition managers to sort resumes and screen job candidates.

When the do-it-yourself (DIY) approach fails, employers turn to staffing firms, contingent search groups and recruiting agencies. These are all very expensive options that often come with simple, cursory or uninformed reviews of job candidates’ qualifications. Staffing firms, contingent search groups, and recruiting agencies are in the business of acting as agents for candidates. As agents, they promote their candidates to multiple employers.

In contrast, Dr. Lindner’s organization, The WorkPlace Group, flips the paradigm and strictly represents the employer. This means candidates are being recruited and carefully assessed specifically for job openings in your organization. Dr. Lindner explains that his teams use all the same recruiting tactics, and then some, employed by headhunters, agencies, and staffing firms in addition to The WorkPlace Group’s database and network of over 700,000 job candidates.

The RPO industry that Dr. Lindner helped create has produced many RPO providers offering a myriad of choices and industry specializations for employers to consider.  The WorkPlace Group’s model provides recruiting solutions for both small and large employers. Small companies can now have the same scalability, recruiting technologies, assessment abilities, job market intelligence and hiring capabilities as larger employers. Large companies can customize support options for managing and filling thousands of job openings across various locations and departments.

Steven Lindner, Ph.D., has profoundly impacted the talent acquisition industry through his innovative methodologies and scientific approach to hiring. By leveraging data-driven insights and advanced recruitment technologies, he has empowered employers to identify and attract top talent more efficiently. His emphasis on objective criteria and evidence-based practices ensures that candidates are selected based on their competencies, work experiences, and alignment with organizational values.

Dr. Lindner’s organization, The WorkPlace Group, stands out by strictly representing the employer, providing tailored recruitment solutions for both small and large companies. This approach allows smaller companies to access the same advanced recruiting technologies and market intelligence as larger firms, while large companies benefit from scalable support to manage extensive hiring needs.

As the recruitment landscape continues to evolve, Dr. Lindner’s and The WorkPlace Group’s contributions will remain pivotal in shaping effective and efficient talent acquisition strategies. Their commitment to excellence in hiring practices underscores the importance of combining human decision-making with technological advancements to achieve successful outcomes in the ever-changing job market.

 

This article also appears on:

CBS Lake Charles: https://pr.cbslakecharles.tv/article/The-Science-of-Hiring?storyId=66d6e0054629fe00082af8b9

NBC Fort Wayne’s: https://fwnbc.marketminute.com/article/syndicationcloud-2024-9-3-the-science-of-hiring

Fox47: https://fox47.marketminute.com/article/syndicationcloud-2024-9-3-the-science-of-hiring

 

For more information, contact:

Steven Lindner, Ph.D., steven.lindner@workplacegroup.com

Instagram: https://www.instagram.com/lindner.steven/

LinkedIn: https://www.linkedin.com/in/stevenlindner

Should We Actually Be Going Back to the Office?

Should We Actually Be Going Back to the Office?

The current study clarifies the direct impact of working from home, working from an office, or having a hybrid work arrangement on counterproductive work behaviors (CWBs) and organizational citizenship behaviors (OCBs). An analysis of 391 working adults showed no mean differences between OCBs and CWBs based on where they worked. Multiple linear regressions indicate that coworker support and supervisor support predict CWBs and OCBs. Workplace loneliness was also a significant predictor of CWBs. Implications of these results are discussed.

Click here to read the full article

5 Skills Predict Work-From-Home Success

5 Skills Predict Work-From-Home Success

Click here to listen to the Podcast.

Ninety-five percent (95%) of employers offer work-from-home or hybrid work arrangements for jobs that can be performed from home. During the pandemic, work-from-home was a matter of public safety. Now it’s about productivity. Selecting who should work from home goes beyond having a quiet home office and a fast internet connection. There’s science behind the psychology of remote work. While teachable and trainable, only job candidates and employees who demonstrate a Readiness to Work from Home are likely to do so effectively. What are those psychological characteristics and work skills? A variety of factors are involved.

Are employees working at home productive?

Most employees in jobs that can be done from home work from home. According to SHRM.org, employers expect hybrid work arrangements and work-from-home to remain unchanged in 2023.

But productivity is the greatest concern employers have of their employees working from home. A 2022 survey by Microsoft of 20,000 people in 11 countries found that “85% of leaders say that the shift to hybrid work [and by association work-from-home] has made it challenging to have confidence that employees are being productive.” Marc Zuckerberg, the CEO of Meta, announced on March 15, 2023, “An internal analysis of employee performance data suggests that engineers who work in person get more done” (Capot, 2023). A 2023 article by Kathryn Mayer, Amazon Nixes Employees’ Petition Against Return to Office, serves as another example, among many, of employers reinforcing their return-to-office policies in spite of employee protests. Return-to-office policies, requiring employees to work from corporate offices on most days of the week, don’t fully solve productivity concerns. Employees still need to have Readiness to Work from Home.

Job design and workflow matter, but it’s not that simple!

Some jobs are better suited to be performed in-office than at home. For example, managing a manufacturing production line from home is not practical. But procuring raw materials from home is highly doable. To perform a job equivalently at home or in the office, the job design and workflow must enable both settings. For example, employees need to have the same exact software, hardware and work tools whether in a corporate office or a home office.

But homes are filled with distractions, and monitoring what employees do throughout the day is challenging. Just because a job can be performed effectively from home doesn’t mean everyone can perform effectively from home.

So, what should employers do?

Select job candidates and employees who have demonstrated a Readiness to Work from Home.

Readiness to Work from Home is a psychological construct involving a variety of characteristics and work skills. All of which are teachable and trainable. Job candidates and employees with a Readiness to Work from Home are able to work effectively and productively in both remote and hybrid jobs.

Five essential characteristics and work skills to look for in job candidates and employees with a Readiness to Work from Home are:

  1. Communication Skills: Effective communication is essential for remote work. The ability to communicate clearly, ask questions, and provide feedback can help employees stay on track and feel connected to their team.
  2. Self-Motivation: Remote work requires self-discipline and self-motivation. Employees who are self-starters and able to manage their time effectively are more likely to be successful in a remote work environment.
  3. Technical Competence: Remote work relies heavily on technology, so employees must be comfortable with the tools and software used in their role. Additionally, they should have a good internet connection and reliable hardware to work efficiently.
  4. Adaptability: Flexibility and adaptability are crucial when working remotely. Employees must be able to adapt to changing circumstances, such as working across different time zones or dealing with technology issues.
  5. Integrity and Trustworthiness: Remote work requires a high degree of integrity and trust between employees and managers. Employers should look for employees who have a proven track record of reliability, responsibility, and trustworthiness. In other words, people who do the right thing even when no one is watching.

Need help hiring, training and selecting employees who are ready to work successfully from home? Want to learn how to do this better? We here at The WorkPlace Group are ready to help. For more information, please click here to contact us today.

Employee Referrals Are Not Always the Best Hire

Employee Referrals Are Not Always the Best Hire

We all love hiring people we know. Candidates referred by existing employees account for up to a third of most companies’ new hires. Employee referral programs are a common recruitment strategy for incentivizing and rewarding employees for attracting quality candidates to fill job vacancies.

Are All Referrals Created Equal?

Hiring managers often extend job offers to employee referrals without interviewing other candidates. When other candidates are interviewed, the employee referral is still most likely to receive the job offer. This outcome should not come as a surprise. Logically, there should be less risk in hiring someone who comes recommended. And, it isn’t necessarily a bad practice. The more you know about a candidate beyond their resume and interview, the better the odds of correctly inferring that they will do a great job for you. 

But not all referrals are equal. Nor does every referral turn out to perform well. So how do you know if the employee referral is the best candidate to hire, and what can you do to figure it out?

1. Don’t Provide Special Treatment

To start, treat all employee referrals as you would any other external candidate. They should go through the same hiring steps as everyone else.

Evaluate all employee referrals using the same hiring criteria. Put them through the same interviews and assessments as others. This allows apple-to-apple comparisons to be made with other external candidates being considered.  

2. Fact-Check

Second, fact-check your views and knowledge of the employee referral.

  • How much do you really know about them over and above any other candidate in the process?
  • Is this a person you have first-hand job-related observations and experiences with because you previously worked with them or managed them? If yes, use that job-relevant knowledge as input into your hiring decision.

First-hand knowledge and observations of how someone performed during critical decision-making or make-or-break moments of getting work done are worth their weight in gold. Observations of actual work performance are strong predictors of how well they will do in your job. There is a lot of truth in psychology that past behavior is predictive of future behavior. Chances are, if they’ve done it well before, they’ll do it well again.  

However, most employee referrals are simply someone an employee casually met and shared the job with. They could be a neighbor, a person introduced to them, or someone they sat next to on a train or plane. These candidates are not well known by the employee referring them and have little to no insight into their work capabilities. Hiring managers would be well advised to blind-review these candidates, meaning they are better off “not knowing” they were referred. This avoids making errors in judgment related to the expectancy bias that a referred candidate is recommended and better.

3. Consider Work Culture

Finally, take work culture into consideration. Cultural changes have big effects on employee performance and behaviors. Not everyone thrives in all cultures. For example, some leadership and management styles don’t translate well in collaborative, shared decision-making organizations. If your knowledge of an employee referral is based on a company culture very different from the current one, don’t assume past successes will necessarily translate to future successes.  

It’s smart to ask employees for referrals to people who may be interested and qualified to fill your job vacancies. Employee referrals are a vital source of talent and should be evaluated in the same way you would any other external candidate. Consider also a “blind review” of referrals who do not share a work history with the employee referring them. Remember, just because an employee referred them and knows them doesn’t necessarily mean they are your best choice. 

Need help to make correct hires happen in your organization? Want to learn how to do this better? We here at The WorkPlace Group are ready to help.  For more information, please click here to contact us today.

Online Video Hosting: A Smarter Way to Upload, Stream, and Share Videos

Video has become an essential part of online communication. Businesses use it for product demonstrations, educators create video lessons, and independent creators rely on it to reach and engage their audiences.

However, creating a video is only the first step. Once the recording and editing are complete, the video needs a reliable place where it can be stored, streamed, managed, and shared.

This is where online video hosting becomes useful.

A dedicated video-hosting platform allows users to upload video files, generate shareable links, and make their content available through a web browser. It removes much of the technical work involved in configuring servers, managing bandwidth, and building a custom video player.

What Is Online Video Hosting?

Online video hosting is a service that stores video files on remote servers and makes them accessible through the internet.

After uploading a video, the user normally receives a viewing or sharing link. Viewers can then open the link and watch the supported video directly in their browser without receiving the original file through email or another transfer method.

A video-hosting platform may also provide features such as:

  • Browser-based video playback
  • Upload and file-management tools
  • Mobile-friendly video players
  • Shareable viewing links
  • Storage for large video files
  • Public or restricted sharing
  • Basic activity and viewing reports
  • Support for multiple media formats

These features make online hosting more practical than manually uploading video files to a traditional web server.

Why Normal File Storage Is Not Always Enough

General cloud-storage platforms are useful for keeping backups and sharing documents. However, they are not always designed for smooth video playback.

When a video is shared through a basic storage service, the recipient may need to download the entire file before watching it. This can be inconvenient when the file is large or the viewer has a slow internet connection.

An online video hosting platform is designed around video delivery. Instead of treating the upload like a normal document, the service prepares it for online access and browser playback.

This difference is particularly important for:

  • Tutorials and online lessons
  • Client preview videos
  • Product demonstrations
  • Recorded webinars
  • Marketing videos
  • Internal company training
  • Portfolio presentations
  • Community and membership content

A proper hosting workflow improves the experience for both the publisher and the viewer.

Key Benefits of Online Video Hosting

1. Easier Video Sharing

Large video files are difficult to send through email because most email services limit attachment sizes.

With video hosting, the creator uploads the file once and shares a link instead of repeatedly transferring the full video.

This approach is faster, cleaner, and easier to manage.

2. Browser-Based Playback

A major advantage of online hosting is that viewers can watch supported videos inside their web browser.

They do not need to install specialist software or download the complete file before playback begins. This makes the content more accessible on computers, tablets, and mobile phones.

3. Better File Management

Creators who publish regularly may quickly build a large video library.

A central dashboard helps users organize, rename, review, and remove their uploaded files. This is much easier than managing hundreds of video links across different folders and services.

4. Support for Large Files

High-resolution videos can be several gigabytes in size. Sending these files through messaging applications or email can be slow and unreliable.

Many hosting platforms also provide large file sharing features, allowing users to upload large videos and distribute them through a simple link.

5. Reduced Server Management

Self-hosting videos requires more than buying normal website hosting.

The site owner may need to manage:

  • Server storage
  • Bandwidth usage
  • Video encoding
  • Player compatibility
  • Traffic spikes
  • Security settings
  • Browser and device support

A hosted solution handles much of this infrastructure, allowing creators to focus on producing and publishing content.

Important Features to Look For

Not all hosting platforms offer the same experience. Before choosing one, users should compare the features that affect their actual workflow.

Simple Upload Process

Uploading should be easy to understand. Users should be able to select or drag a video file into the dashboard without going through a complicated technical setup.

A progress indicator is also helpful when uploading larger files.

Mobile-Friendly Video Player

Many people watch videos on smartphones. The video player should automatically adjust to different screen sizes and remain easy to use on mobile devices.

Reliable Playback

A video should load and play consistently on modern browsers.

Playback performance may still depend on the viewer’s internet connection, device, location, and video size, but the hosting service should provide a stable delivery system.

Clear File Limits

Every platform has its own rules regarding maximum file size, total storage, bandwidth, and retention.

Users should review these limits before uploading important content, especially when working with high-resolution or long-form videos.

Content Organization

A useful dashboard should make it easy to find uploaded files.

Folders, search tools, file names, dates, and categories can help creators maintain a clean and manageable content library.

Sharing Controls

Some videos are intended for the public, while others should only be available to selected viewers.

A hosting platform should clearly explain its sharing options so that users understand how their content can be accessed.

File Activity

View and download information can help creators understand whether their content is being accessed.

Even basic reporting can be useful for identifying popular videos, inactive files, and content that may need to be updated.

Video Hosting for Creators

For independent publishers, video hosting for creators should be simple, flexible, and affordable.

Most creators do not need a complicated enterprise broadcasting system. They need a platform that allows them to upload a finished video, obtain a working link, and share it with their audience.

Common creator use cases include:

  • Software tutorials
  • Educational lessons
  • Design walkthroughs
  • Freelance portfolio videos
  • Product reviews
  • Recorded interviews
  • Membership content
  • Behind-the-scenes videos

Creators should also consider how frequently they upload and how long they need to keep their videos online.

A creator publishing one tutorial per month will have different storage requirements from a team uploading multiple large videos every day.

Online Video Hosting for Businesses

Businesses use video for both external and internal communication.

External video content may include product demonstrations, customer onboarding, advertisements, and company presentations.

Internal content may include:

  • Employee training
  • Recorded meetings
  • Process documentation
  • Security instructions
  • Department updates
  • Remote-work guidance

Centralized video hosting helps teams avoid sending large attachments or storing important recordings across multiple personal accounts.

It can also make content easier to update. When an older training video becomes inaccurate, the business can remove or replace it from the central library.

Public and Private Video Hosting

One of the most important decisions is whether a video should be public or private.

Public Video Hosting

Public videos are intended for wide distribution. These may be shared on websites, blogs, social networks, or public communities.

Public hosting is suitable for:

  • Marketing content
  • Free tutorials
  • Product introductions
  • Public announcements
  • Open educational videos

Private Video Hosting

Private video hosting is more suitable when the audience should be limited.

Examples include:

  • Client review files
  • Internal company training
  • Unreleased product previews
  • Paid educational content
  • Personal recordings
  • Confidential presentations

However, users should not assume that a simple unlisted link provides complete confidentiality. A recipient may still copy and forward the link.

Highly sensitive content may require stronger access controls, authentication, password protection, encryption, or an enterprise content-management solution.

How to Upload and Watch Videos Online

The process to upload and watch videos online is normally straightforward.

Step 1: Prepare the Video

Before uploading, confirm that the video has been exported correctly.

Check:

  • Video resolution
  • Audio quality
  • File format
  • Total file size
  • Title and filename

MP4 is widely used because it provides good compatibility and a practical balance between quality and file size.

Step 2: Upload the File

Sign in to the selected platform and choose the upload option.

Keep the browser window open until the upload is complete. The time required will depend on the video size and upload speed.

Step 3: Review the Uploaded Video

Once the file has been uploaded and processed, open it in the browser.

Check the video from beginning to end, paying attention to:

  • Playback quality
  • Audio synchronization
  • Mobile responsiveness
  • Loading time
  • Video title
  • Sharing permissions

Step 4: Copy the Sharing Link

After confirming that the video works properly, copy its public or restricted link.

Test the link in a private browser window before sending it to the audience. This helps confirm that the permissions are configured correctly.

Step 5: Share It Responsibly

The video link can be shared through:

  • Email
  • Messaging applications
  • Websites
  • Learning platforms
  • Project-management tools
  • Social media
  • Community forums

Users should only share content they own or have permission to distribute.

FileMoon as an Online Video Hosting Option

Creators and online teams looking for a straightforward way to host videos and share other file types can explore the FileMoon online video hosting platform.

FileMoon allows users to upload supported video and file formats, manage uploads through a dashboard, and create links for online access and sharing.

A practical workflow may include:

  1. Exporting the final video in a compatible format
  2. Uploading it to FileMoon
  3. Adding a clear and descriptive file name
  4. Testing the video playback
  5. Reviewing the sharing settings
  6. Sending the link to the intended viewers
  7. Removing files that are no longer required

Before uploading important or sensitive content, users should always review the platform’s current terms, storage limits, copyright policy, and privacy settings.

Common Video-Hosting Mistakes

Uploading Extremely Large Uncompressed Files

An uncompressed video may take much longer to upload and stream.

Creators should export a web-friendly version that maintains acceptable quality without creating an unnecessarily large file.

Using Unclear File Names

Names such as final-video-2-new.mp4 become difficult to manage over time.

A clearer name would be:

website-security-guide-july-2026.mp4

Descriptive file names improve organization and reduce confusion.

Ignoring Mobile Viewers

A video that looks good on a desktop computer may not provide the same experience on a phone.

Always test playback and controls on at least one mobile device.

Sharing Sensitive Links Publicly

A private or client-only video link should not be posted on a public page, forum, or social-media profile.

Review the audience and permissions before publishing any link.

Keeping Only One Copy

Online hosting should not always be treated as the only backup.

Important videos should also be stored on a local computer, external drive, or separate backup service.

Ignoring Copyright Rules

Users should not upload movies, television programs, music videos, courses, or other protected material without authorization.

Video-hosting platforms may remove infringing files and restrict accounts that repeatedly violate copyright rules.

Frequently Asked Questions

What is the best online video hosting platform?

The best platform depends on the user’s storage needs, file sizes, audience, privacy requirements, budget, and required features. Creators should compare these factors instead of choosing a service based only on its popularity.

Can I host videos on my own website?

Yes, but self-hosting can consume significant storage and bandwidth. It may also require video optimization, server configuration, security management, and player testing.

For many creators, a dedicated video-hosting platform is easier to manage.

Can viewers watch hosted videos without downloading them?

Many platforms allow supported videos to play directly in a browser. However, availability may depend on the video format, account settings, and hosting provider.

Is private video hosting completely secure?

No online sharing method should automatically be considered completely secure.

A private or unlisted link may reduce public exposure, but recipients may still forward it. Sensitive material may require authentication and stronger security controls.

What video format is suitable for online hosting?

MP4 using a widely supported video and audio codec is commonly used for online playback. The exact supported formats should be confirmed through the hosting platform’s documentation.

Can video hosting also be used for large file sharing?

Some video-hosting services also support documents, images, archives, audio, and other file types. This can be helpful for creators who want to manage video content and project resources in one location.

Final Thoughts

Online video hosting gives creators, businesses, educators, and online teams a practical way to store, stream, manage, and share video content.

Instead of sending large attachments or configuring complicated server infrastructure, users can upload a video, test its playback, and distribute a link to the intended audience.

The right platform should provide reliable browser playback, clear storage limits, mobile compatibility, simple file management, and suitable sharing controls.

Most importantly, users should choose a hosting service based on their real requirements. A platform that works well for public tutorials may not be suitable for confidential training, while a highly restricted enterprise system may be unnecessary for a small creator.

By reviewing the available features and following responsible sharing practices, publishers can create a more organized, secure, and professional video workflow.