Successfully recruit qualified call center agents with low turnover for customer service, sales and technical support jobs. Our managed recruiting team scales to carefully recruit and qualify the talent you need when you need it. We bring a network of over 700,000 candidates and expert behavioral assessment to your organization. Together, we’ll help you recruit and hire qualified candidates who will stay committed to your organization.

Uniqueness of our Approach

Our managed team of recruiters serve as an extension of your organization, blending in and representing your interests in the job market. We’re Corporate Recruiters with Call Center Recruiting expertise who bring all the tricks and recruiting skills of agencies, a candidate network of 700,000 and the know-how to ensure only qualified candidates are hired.

Talent Acquisition

The WorkPlace Group’s Multimethod-Multisource Candidate Acquisition™(MMCA™) system helps to find and source candidates precisely matching position requirements.

Talent Assessment

Our customized candidate screening and talent assessment methodologies — built using the best in behavioral sciences – ensure only the most qualified candidates are interviewed by your hiring managers.

Interview Logistics

And when it comes to arranging interview logistics, our WPG Concierge Hiring Process will ensure candidates arrive ready to be interviewed.

On-Boarding

Ready to hire? Our team can help manage job offers, background checks, drug screen and on-board new hires.

Call Center Expertise

Call Center recruiting and hiring is far more than scalability and speed. Call Center technologies, job design and services continually evolve. Along with those changes, so have the competencies and individual characteristics required to be successful in today’s Call Centers. Visit Call Center Industry Experience to learn about our Call Center expertise.