Twice the Hires – Faster and More Economically
Drug Development Leader Achieves Recruiting Efficiencies Through RPO
Flexibility, scalability, and affordability are key benefits for Covance’s outsourcing program. In a business that experiences significant hiring fluctuations, drug developer finds leveraging the RPO provider’s expertise a prescription for its hiring pains.
Raul Valentin, vice president of global recruiting and talent services for Covance, has the responsibility for ensuring that his organization is staffed with the most capable and talented employees. Covance is the largest supplier of drug development services to the pharmaceutical and biotech industries with operations in 20 countries and two-thirds of our work-force in the U.S. As anyone in his position and industry can appreciate, competition for the best talent is fierce. And in a growing business, retention and acquisition of additional talent is critical in maintaining a position as a global leader. In response to Covance's business success and the growing Importance of recruitment to their business strategy, Covance centralized staffing. Their centralized model provides the local support needed for various businesses throughout the world as well as capitalizes on the efficiencies of sharing resources and recruitment expertise.
To ensure centralized staffing met the needs across all business units, it was necessary to create a strategy that could handle the peaks and valleys of hiring as well as adapt to various positions and cultures that exist. In some units, predicting peaks and valleys is extraordinarily difficult because of the service demands of our customers. In one of their larger revenue-generating businesses, hiring needs can fluctuate from near-zero new hires to 200 in a matter of days. Historically, this was an area where the majority of hires came from contingency agencies, which contributed to high recruitment costs. Staffing a centralized recruitment department in a way that enables rapid response or redeployment of staff to effectively address such extreme fluctuations in hiring needs would be difficult for Covance to achieve on our own.
To effectively handle business units with wide fluctuations in hiring needs, we integrated
The WorkPlace Group, Inc. (WPG) into our centralized staffing model.
The WorkPlace Group was responsible for the hiring needs of Covance's Clinical and Early Development Services. In addition, supplemental assistance was provided to other units during hiring peaks. The outsourcing model included dedicated managers and lead recruiters supported by a scalable team of additional recruiters, sourcers, assessors, and support staff. WPG handled all talent acquisition, assessment, and hiring process management responsibilities, including onsite recruitment management for Global Business Units.
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http://www.workplacegroup.comAbout The WorkPlace Group®The WorkPlace Group family of companies (WPG), founded in 1997, provides customized recruitment process outsourcing (RPO), project-hiring recruitment, contingent workforce management and professional temporary staffing services for all levels and functions across industries. Our services are provided globally with staff located throughout the world. We service North America, Central America, South America, The Caribbean Islands, United Kingdom, Europe and Asia-Pacific countries.
For more information, please visit http://www.covance.comAbout CovanceCovance — one of the world's largest and most comprehensive drug development services companies — has the people, global resources and problem-solving culture to respond to pharmaceutical and biotechnology clients' toughest drug development challenges.
We provide a portfolio of preclinical and clinical development and commercial service offerings — delivered through industry-leading nonclinical testing services, the world's largest central laboratory network, and a global team of clinical trial professionals.
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