Frequently Asked Questions

The what, why and how of Recruitment Process Outsourcing (RPO).

Frequently Asked Questions

Answers to Frequently Asked Questions About Recruitment Process Outsourcing (RPO)

What is Recruitment Process Outsourcing (RPO)?

Recruitment Process Outsourcing (RPO) provides employers with scalable, customizable talent acquisition & assessment expertise as well as recruiting process capabilities for managing and coordinating employment interviews, job offers, onboarding and applicant tracking logistics. By establishing a recruitment partnership with The WorkPlace Group, you have a team of talent acquisition experts and associates ready to respond to your fluctuating hiring needs and priorities.

A recruitment partnership with The WorkPlace Group means we serve as an extension of you (“the employer”). We represent your interests in the job market — branding you as the employer.

Click here to review characteristics that define Recruitment Process Outsourcing (RPO) providers

What is Think Tank Recruitment Process Outsourcing (RPO)?

Think Tank Recruitment Process Outsourcing (RPO) means we do more than just recruit, screen, assess, manage interview and travel logistics and assist in onboarding candidates.

When you establish a recruitment partnership with us, our consultative approach, data driven capabilities and thought leader expertise often reveal insights, strategies and solutions that make an impact beyond the hires made. Our big-picture approach has contributed a great deal to our success and to the success of our clients.

Click here to review some of our Success Stories.

Why Do Employers Use Recruitment Process Outsourcing (RPO) Services?

Recruitment Process Outsourcing (RPO) has become a standard industry practice. Most employers now incorporate Recruitment Process Outsourcing (RPO) into their talent acquisition strategy.

There are many reasons why employers use Recruitment Process Outsourcing (RPO). The most common reasons include having on-demand, scalable access to expert talent acquisition capabilities and resources who intelligently respond to fluctuating hiring needs and priorities.

How Does The WorkPlace Group compare with other Recruitment Process Outsourcing (RPO) providers?

There are many differences between The WorkPlace Group and other RPO providers.

As a think tank provider of talent acquisition and recruitment process outsourcing (RPO), our associates become immersed in the recruitment partnerships we establish with our clients — often discovering ways to positively impact our clients’ businesses beyond the hires made.

We are thought leaders in talent acquisition, producing novel research, publishing articles in major publications and speaking at industry conferences. Visit Thought Leadership to learn more.

Unlike RPO providers who only “process” candidates given to them by the employer, we recruit and attract unique candidates to our clients’ open positions. Our Multimethod-Multisource Candidate Acquisition (MMCA) brings advanced candidate sourcing and screening capabilities that identify candidates precisely matching position requirements and company culture.

How are your different from a staffing agency and headhunter?

Staffing agencies and headhunters represent candidates. They are agents for candidates. Since they represent candidates, they tend to send candidates on interviews with multiple employers as a way of attaining the highest paying job offer for their candidate. After all, higher job offers also mean higher fees paid to the agency or headhunter.

In contrast, The WorkPlace Group exclusively represents the employer. We serve as a seamless extension of our clients’ talent acquisition and recruiting function. To candidates and hiring managers, we are just another member of our clients’ recruiting team. This also means we brand and promote our clients’ employment brand – not our own. The candidates we source and screen are done for the benefit of our clients. We also don’t negotiate job offers for candidates. Rather, we help our clients make job offers that are fair and will be accepted by their first-choice candidates.

How are you different from contract recruiters?

Contract recruiters are temporary workers. They typically are employed through a third-party staffing agency who serves as a payroll provider. When you hire contract recruiters you will need to manage, train and provide them with whatever recruiting tools, systems and methodologies they need.

In contrast, The WorkPlace Group provides a managed solution. We oversee, coordinate and train our talent teams to carry out your recruiting needs and process. Our associates use our recruiting candidate networks, tools, methodologies and systems. When our work with your organization is complete, our associates typically move on to helping other clients. And when you need us again, the team members who already know your organization’s culture and hiring process are here to assist you.

Does Outsourcing Recruitment Mean Replacing Our In-House Recruiting Staff?

Typically not. Most of our clients use The WorkPlace Group in place of adding talent acquisition headcount and contract recruiters to their in-house teams. They also will use our services to reduce their reliance and need for staffing firms, contingency agencies and headhunters.

What if we don't want to outsource our entire recruitment function?

We offer a variety of ways to support your recruitment function. Each of our talent acquisition and recruitment process outsourcing (RPO) solutions are configured to assist our clients with the specific help they want.

Our solutions range from end-to-end RPO programs to those that support specific steps in the recruiting process for the entire company or particular business units.

Please see services for an overview of how we can assist with your recruiting needs.

What if our recruiting needs are more project based?

Many Recruitment Process Outsourcing (RPO) engagements are project based. Our Project Recruiting RPO Services are customizable, scalable and flexible.

Our project recruiting RPO services provide the recruiting expertise and support needed to make quick hires happen.

What if we don't want to make a long-term commitment?

Recruitment Process Outsourcing (RPO) solutions can be long-term in scope or shorter-term project based solutions. Our recruiting solutions can assist with specific jobs, high-volume needs, college recruiting, support in-house recruiting staff, as well as manage some or all of your recruiting function.

Please see services for an overview of the many ways we can assist with your recruiting needs.

Is Recruitment Process Outsourcing Only for Large Employers?

Small and mid-size employers are increasingly taking advantage of Recruitment Process Outsourcing (RPO) services. The WorkPlace Group provides a number of solutions that scale to the needs of small and mid-size employers.

What if we don't do a lot of hiring?

Small and mid-size employers can now have the recruitment expertise and scalability of the corporate conglomerates without all the infrastructure cost.

Our Recruitment Process Outsourcing (RPO) services provide recruiting support for hard-to-fill jobs requiring candidates with specialized skills to job candidates for internships and entry-level jobs.

The WorkPlace Group provides a number of solutions that scale to the needs of small and mid-size employers.

What industries and jobs do you specialize in?

Our recruiting experience is very diverse, ranging from job candidates for entry-level positions and college internships to job candidates for technical, scientific, managerial and executive leadership roles. We recruit the hourly workers (such as in customer service, technical support, and manufacturing) to scientists, engineers and management leaders across industries.

You can view positions we have recruited for and our industry experience by visiting industries served.

How Long Has The WorkPlace Group Been in Business?

Since 1997.

Can you assist with job openings outside of the U.S.?

Yes. We recruit across all 50 U.S. states and have recruited in 44 countries, including Central America, South America, Europe, Middle East and Asia Pacific countries.

Are you less expensive than recruitment agencies?

Our Talent Acquisition and Recruitment Process Outsourcing (RPO) solutions tend to be significantly less expensive than headhunters, recruitment agencies and contingency firms.

How do you price your services?

Our pricing plans vary according to the scope of work. The best way to obtain pricing is to share your recruiting needs with us via email or phone. We will respond with estimated costs and options to consider.